Greatness Demands Collaboration

Nurturing good, long-lasting relationships with our customers is a top priority.

We organise face-to-face meetings, training and regular site visits to understand all the little details that make your business tick. Your knowledge becomes our insight, and through our collaboration comes great ideas!

Our team constantly questions, obsesses and challenges to unlock the best solutions for you at every turn.

LET'S TALK

LET'S TALK

  • Abi Levy

    Client Relations Manager

    Abi Levy

    Client Relations Manager

    Abi comes with a knack for client satisfaction and building positive, long-term relationships. When holiday season hits, you'll find her in New Delhi. Or Lake Como. Possibly New Orleans. The point is, the world is Abi's oyster and she's on a voyage of discovery. Incidently, this is also why Abi's set a goal to read a new book each month. So far she's read 'Run Like A Girl', but can confirm she has yet to do any running.

    E: abigail.levy@swift360.co.uk
    T: 01420 592512

    LinkedIn

  • Ruben Reynolds

    Key Account Manager

    Ruben Reynolds

    Key Account Manager

    Ruben believes in providing a holistic experience for our customers. One that creates trust, delight and engagement with frontline workers. He also happens to be a walking encyclopaedia of random facts, which makes him great at quiz games. Just make sure he's on your team.

    E: ruben.reynolds@swift360.co.uk
    T: 01420 592514

    LinkedIn

  • Julian Brown

    Key Account Manager

    Julian Brown

    Key Account Manager

    Julian loves searching for creative ways to solve safety problems. Since the right solution is different for every customer, he divides his time between site-visits and team brainstorming sessions to ensure he gets the best results.

    E: julian.brown@swift360.co.uk
    T: 01420592505

    LinkedIn

  • Ben Reynolds

    Key Account Support

    Ben Reynolds

    Key Account Support

    Ben's journey to Swift360 Key Account Support began in 2018, where his obsession with post-it notes became alarmingly apparent. Luckily, Ben actions everything fast enough to avoid a total post-it note takeover (for now). Ben is also the unofficial peppermint distributor to the Sales team, so we're sure he'll be happy to share a few during customer meetings too (sorry Ben)!

    E: ben.reynolds@swift360.co.uk
    T: 01420 592511

    LinkedIn

  • Adele Reynolds

    Key Account Support

    Adele Reynolds

    Key Account Support

    Adele has a keen interest in keeping accounts happy, an inclination towards music and a great love for all things chocolate. She also makes up one third of another fabulous trio: The A-Team (consisting of Abi, Adele and Annelie). With their forces combined, they can move mountains and make dreams come true (not literally, but it's definitely close enough).

    E: adele.reynolds@swift360.co.uk
    T: 01420 592519

    LinkedIn

  • Ben James

    Key Account Manager

    Ben James

    Key Account Manager

    Ben’s love of safety stems from a genuine desire to improve worker wellbeing. When he’s not sorting through complex product lists, Ben can be found on the phone to customers having in-depth discussions about bespoke signage (it’s a deceptively deep topic!)

    E: ben.james@swift360.co.uk
    T: 01420 592 525

    LinkedIn

  • Ross Drysdale

    Key Account Manager

    Ross Drysdale

    Key Account Manager

    Ross joined the team in 2013 and has been looking after customers in the Waste and Recycling sector ever since. Letting no detail escape him, Ross is always pushing his skills forward in the Health and Safety industry so he can recommend the best products and solutions for our customers.

    E: ross.drysdale@swift360.co.uk
    T: 01420 592543

    LinkedIn

  • John Lancaster

    Key Field Support

    John Lancaster

    Key Field Support

    John is a veteran of both Sales and Customer Service, having worked at Swift360 for over 10 years. He has an eye for what works best for his clients and also where exactly to plant his garden geraniums, although the two don’t usually coincide.

    E: john.lancaster@swift360.co.uk
    T: 01420 592541

    LinkedIn

  • Annelie Haddow

    Customer Service Manager

    Annelie Haddow

    Customer Service Manager

    Annelie is an expert relationship builder and customer care guru, and she won our Outstanding Customer Care 2017 and Most Valuable Player 2018 awards to prove it. Other talents include still being able to type despite having the longest, most immaculately manicured nails in history, and an uncanny ability to find out anything about anyone. She just needs an internet connection.

    E: annelie.haddow@swift360.co.uk
    T: 01420 592503

  • Danielle Rios-Pazos

    Customer Service Specialist

    Danielle Rios-Pazos

    Customer Service Specialist

    If there’s anything in the Customer Service department that needs doing, chances are Danielle’s already done it before it even graced a To-Do list. In fact, we’re not entirely convinced Danielle didn’t also write this bio before Lizzie had a chance to start it. The copious amounts of coffee she arms herself with might be the secret to her speedy success.

    E: danielle.rios@swift360.co.uk
    T: 01420 592521

  • Shona Morrison

    Customer Service Specialist

    Shona Morrison

    Customer Service Specialist

    Master of plaits, accomplished vegetarian chef, chief horse whisperer and an expert at helping customers succeed - Shona's knowledge knows no bounds (on certain topics). 

    E: shona.morrison@swift360.co.uk
    T: 01420 592508

  • Carlissa Burch

    Customer Service Specialist

    Carlissa Burch

    Customer Service Specialist

    Carlissa is one of Swift360's resident experts in processing orders, answering customer queries and generally being awesome. She loves nothing more than building relationships with clients and getting behind-the-scenes work done. Well - except for sports, singing and music, that is. And gazing wistfully at beautiful scenery like a modern-day Romanticist. But aside from that - total love for customer service.

    E: carlissa.burch@swift360.co.uk
    T: 01420 592 542

    LinkedIn

  • Tim Wilcox

    Customer Service Specialist

    Tim Wilcox

    Customer Service Specialist

    Tim is a true go-getter, evidenced by his recent move from America to the UK. We were lucky enough to snap him up pronto and he's been a star in our Customer Service team ever since. Come weekends, you'll find Tim catching up on American football or talking emphatically about cars to anyone who's willing to listen (which could be you if you're lucky).

    E: tim.wilcox@swift360.co.uk
    T: 01420 592 500

  • Andrew Moss

    Customer Service Specialist

    Andrew Moss

    Customer Service Specialist

    After discovering an untapped talent for speedily answering emails and assisting customers with queries, Andrew realised at least one of his callings in life was joining our Customer Service team. He even gets to use his experience from working in Operations/Production to advise customers on lead times and branded garments. And that, ladies and gentlemen, is what you call a double whammy.

    E: andrew.moss@swift360.co.uk
    T: 01420 592 524

  • Patrick Gates

    Head of Creative

    Patrick Gates

    Head of Creative

    Patrick got into design the way we all do; by modeling miniature castles. Now with over 30 years of experience, he takes his job dead seriously and believes a good grid design can make anything beautiful. Patrick also speaks far too loudly on the phone, but he refuses to let such a condition hold him back.

    E: patrick.gates@swift360.co.uk
    T: 01420 592520

    LinkedIn

  • Lizzie Allen

    Marketing Executive

    Lizzie Allen

    Marketing Executive

    Against all odds (e.g. a crippling addiction to The Sims), Lizzie joined Swift360 in 2016 to become a copywriting machine. She's a firm believer in the transformative power of garish shirts and, in her free time, she loves taking online quizzes. According to one, she's a tortilla (we're not entirely sure what this symbolises).

    E: lizzie.allen@swift360.co.uk
    T: 01420 592515

    LinkedIn

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